In B2B marketing, trust matters. You’re not buying a product off a shelf – you’re entering a partnership that could last years and significantly impact your business growth.
Don’t take our word for it – hear from the businesses we’ve worked with. Different sectors, different challenges, but a consistent theme: marketing that delivers results, partnerships built on straight talking and mutual respect, and a team that does what it says it will do.
My collaboration with RESOLVE spans nearly six years, from early 2019 through the beginning of 2025, during which we worked closely on reshaping the identity and direction of Pleuger Industries – a legacy engineering company Flacks Group acquired from Flowserve.
The first phase began six months post-acquisition, when I was leading corporate development. The business was highly traditional, and I needed someone to quickly prioritise and modernise our brand and materials – brochures, messaging, and foundational identity work. RESOLVE came in on a one-year contract and helped bring structure, clarity, and a forward-looking tone that laid the groundwork for what came next.
In late 2022, when I stepped in as CEO, I brought Philip back to support a full strategic transformation. This second phase was deep and hands-on. He worked not just with me, but with our entire leadership and mid-management teams. He spent time on-site in Germany, learning our technical products – submersible motors, pumps, and rotating equipment – inside out.
He engaged with engineers, sales teams, and operations, and supported finalisation of a comprehensive brand and strategy blueprint grounded in both technical insight and real-world execution.
Philip’s contribution went far beyond branding – he was involved in shaping the direction of the renewable side of the company and helped shift the culture too. His deep understanding of the rotating equipment industry, combined with his ability to translate complexity into clarity, made him an invaluable partner throughout our transformation.
I can confidently say the company’s face today wouldn’t be what it is without Philip’s insight and strategic input. I highly recommend him.
Traditionally, we were fairly disjointed – based on a factory type approach. So we posed RESOLVE the question of how can we improve that approach to the market, bring it together as a group offering and RESOLVE have really helped drive that in a consultative way across the group, presenting it coherently to the marketplace.
Marketing and communications in the traditional sense is world class. They communicated a fairly traditional industrial type product as a true solution into the market.
In addition to that, when you add in the other aspect, which is as a partner who you can consult on business strategy, how to grow the business and how to embed that thinking into everything you do, then that combined offering really does differentiate them from pretty much everybody else I’ve ever worked with in the marketing and communications industry.
Here’s what the rest of the leadership team had to say about working with us…
RESOLVE have worked with us for over a decade. In that time RESOLVE helped us transform our business from a relatively modest residential building firm, to a highly regarded, high-end residential building firm.
They’ve worked as our outsourced marketing department, re-positioning and elevating our brand across digital, print and communications. But what really sets them apart is how deeply they’ve embedded themselves in understanding our business. They’ve managed our media partnerships and sponsorships, developed speaking opportunities for us, and even organised our renewable energy seminar series for customers and partners.
When they could see we were drowning in spreadsheets, they implemented a full CRM system. They’ve advised on everything from interviewing for a new IT managed services company to helping us develop a pre-construction offering.
But the thing that really demonstrated their value was when they identified a gap in our business model and designed a new 5-year property maintenance subscription service that’s delivered over £1 million in advanced bookings – creating a whole new, predictable revenue stream for the business.
RESOLVE are different from any other marketing agency I’ve ever worked with – they combine consultancy-level business strategy with end-to-end marketing execution.
If you want a real partner who really understands your business, can challenge and advise and show things from a different perspective, they consistently deliver excellent results and real business impact.
RESOLVE took our platform messaging and turned it into something we could actually put in front of customers with confidence. The process was well-managed and the final film did exactly what we needed it to do.
RESOLVE have been with us since day one. When we founded RailSense, we were a startup with a strong product and a clear technical vision, but no marketing infrastructure, no brand, and no route to market. Philip came in as our plug-in Marketing Director from the outset, and the RESOLVE team became our entire marketing function.
What followed was genuinely end-to-end. They built our brand from scratch – identity, positioning, messaging, and the strategic foundation that would carry us from early-stage startup to an established player in railway infrastructure monitoring. From there, they developed every channel: digital presence and social media, print and exhibition materials, media and PR, sales toolkits, CRM and SharePoint systems, and event support. It is truly integrated marketing – RESOLVE treats it as a system, not a series of tasks.
As RailSense has grown and our ambitions have expanded, RESOLVE have adapted with us – the relationship has evolved from building the foundations to shaping where we go next. The strategic conversations we’re having now about how we take the business forward are a far cry from those early brand-building days – and Philip has been a consistent and credible voice in shaping that thinking at every stage.
What makes the relationship work is that the team operate as colleagues, not contractors. They’ve engaged deeply with our products, our market, and our customers, and that investment in genuinely understanding the business shows in everything they produce and the problems they solve.
We’re a very different business today to the startup that first engaged RESOLVE. The brand, the commercial model, the sales capability, and the market profile we now have are inseparable from the work Philip and the team have put in over the years.
If you’re a technically complex B2B business looking for a marketing partner who will genuinely become part of your organisation and grow with you, I wouldn’t hesitate to recommend them.
RESOLVE rescued us from a digital nightmare and have been our trusted partner ever since. In 2022, we discovered multiple websites had been hacked. Each had been built by different agencies over the years – different approaches, inconsistent structures, and far too many plugins creating serious security vulnerabilities. It was a mess, and we needed help fast.
RESOLVE didn’t just patch the problem. They systematically cleaned up our sites, moved everything to a unified web platform with a consistent software framework built properly on the CMS rather than relying on risky plugins, and migrated us to a secure server environment. They also advised on our overall website strategy and hosting approach, giving us a solid foundation we could build on.
Since then, they’ve become our go-to partner for everything digital. As our product portfolio has expanded, they’ve built new websites to support launches. They understand our compliance requirements and advise on the range of digital compliance issues specific to healthcare, from data privacy to advertising standards.
Most recently, they’ve delivered our fantastic new corporate website and a multi-lingual site for our German business. They collaborate seamlessly with our other agency partners, ensuring our visions are executed flawlessly.
What we value most is the consistency, reliability and speed of action – always going the extra mile.
For a pharmaceutical company where our digital presence directly supports patient and HCP access to our products, that peace of mind is invaluable.
Whether you need complete marketing capability, strategic leadership through our Plugin Marketing Director service, or sector-specific expertise, we bring the same consultancy-level thinking and agency delivery that our clients describe above.
We work with established B2B businesses across Engineering, Manufacturing, Construction, M&A, Healthcare and Life Sciences – to clarify strategy, build capability, and deliver marketing that drives business growth.
If what you’ve read resonates with challenges you’re facing let’s discuss and identify how we can help.
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![[01] Strategy & Positioning](https://resolveagency.com/wp-content/uploads/2026/04/Menu-card-1.strategypositioning2.webp)
![[02] Comms & Campaigns](https://resolveagency.com/wp-content/uploads/2026/04/Menu-card-2.CommsCampaigns2.webp)
![[03] Collateral & Toolkits](https://resolveagency.com/wp-content/uploads/2026/04/Menu-card-3.CollateralToolkits1.webp)
![[04] Bids & Tenders](https://resolveagency.com/wp-content/uploads/2026/02/Menu-card-4.BidsTenders.webp)
![[05] Marketing Operations](https://resolveagency.com/wp-content/uploads/2026/03/Menu-card-5.Marketing-Operations_.webp)
![[06] Systems](https://resolveagency.com/wp-content/uploads/2026/03/Menu-card-6.Systems.webp)
